1. Person responsible for processing personal data
The data controller is AHG AURIOL GROUP ("AHG AURIOL") which includes the following entities
o LES ATELIERS DE LA HAUTE-GARONNE ETS AURIOL ET CIE - RCS N°550 800 528
o AURCAD - RCS N° 508 737 160
o YR INTERNATIONAL - RCS N°412 046 740
o F2C2 SYSTEM - RCS N°433 987 633
2. Purpose and scope of our personal data charter
AHG AURIOL would like to inform you of its commitment to apply the regulations in force in France and the European Union regarding the protection of personal data, namely the amended "Informatique et Libertés" law and the General Data Protection Regulation (EU) n°2016/679 (RGPD).
The present Personal Data Charter informs you of the conditions under which AHG AURIOL, in its capacity as data controller, collects and uses your personal data.
This Charter applies to data collected when you provide us with your data.
It is permanently accessible to all from the website www.ahg.fr. Please read it carefully and refer to it regularly. The present Charter is independent of any other document that may apply to the relationship between AHG AURIOL and its customers, in particular its Cookies Charter.
3. Type of personal data collected
We collect and use the personal data necessary for our activities, in particular in order to offer you personalized, high-quality products and services.
Personal data is information that directly or indirectly identifies you.
We may collect various types of personal data about you, in particular:
- Your identification details: title, surname, first name;
- Contact details: e-mail address, telephone number;
- Data collected in the context of our exchanges via e-mail, telephone conversations, etc.
You will be informed on each data collection form whether your data is mandatory, as indicated by an asterisk, or optional.
Failure to provide information marked as mandatory will prevent us from executing your request.
4. Methods of collecting personal data
We collect the personal data you provide to us, for example:
- On our website via the contact form;
- During your exchanges with any AHG AURIOL employee.
5. Legal basis for collecting personal data
To comply with our legal obligations:
We use your personal data to comply with various legal obligations to which we are bound, including:
- Implementing security measures to prevent abuse and fraud;
- Accounting follow-up of purchases made;
- Responses to official requests from duly authorized public or judicial authorities.
To contact you or to conclude a contract:
We use your personal data to conclude and execute our contracts, in particular in order to:
- Provide you with information about our products;
- Respond to your requests and complaints;
- Provide you with after-sales service;
- Recourse to our unpaid invoices.
To pursue our legitimate interests:
We use your personal data in order to implement and develop our products, optimize our risk management, ensure the defense of our rights, and also in order to:
- Keep proof of operations or transactions;
- Manage information technology, including infrastructure management (e.g. shared platforms), service continuity and IT security;
6. Recipients of your personal data
In order to fulfill the above-mentioned purposes, we disclose your personal data only to :
- AHG AURIOL entities;
- Service providers performing services on our behalf;
- Judicial or financial authorities, state agencies or public bodies, at their request and within the limits authorized by regulations;
- Regulated professions such as lawyers, notaries or auditors.
7. How long we keep your personal data
We retain your personal data for as long as is necessary to comply with applicable regulations, or for a period defined with regard to our operational constraints, such as good customer relationship management, as well as to respond to legal requests or requests from authorities and regulators.
8. Your rights regarding your personal data
Depending on the legislation applicable to your situation, you may in particular exercise the following rights:
- Right of access : you can obtain information about the processing of your personal data and a copy of this data;
- Right of rectification: if you consider that your personal data is inaccurate or incomplete, you may request that it be amended accordingly;
- Right to erasure: you may request the deletion of your personal data, to the extent permitted by law;
- Right to restrict processing: You may request that the processing of your personal data be restricted;
- Right to object: allows you to object to the processing of your personal data for reasons relating to your particular situation. You have the absolute right to object at any time to your data being used for commercial prospecting purposes.
You can exercise your rights by sending a request by email, specifying your name, first name, to the following address: dpo@ahg.fr.
9. Processing of personal data in the European Union
We have chosen to support personal data hosting service providers who undertake to store data within the territory of the European Union.
In the event that, by exception, a service provider is required to transfer Personal Data outside the territory of the European Union, we ensure that the processing implemented complies with a level of Personal Data protection corresponding to that required by the RGPD, supplemented by AHG AURIOL's internal rules.
10. Right to lodge a complaint with the CNIL
AHG AURIOL undertakes to do its utmost to respect your rights with regard to your personal data.
If, however, you consider that these rights have not been respected, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority responsible for ensuring compliance in France with the regulations applicable to the processing of personal data: www.cnil.fr
11. Updating this Charter
We undertake to update this Charter as and when necessary. It is posted on our website and is accessible to all.
12. How to contact us
If you have any questions about the processing of your personal data, please contact our Data Protection Officer: dpo@ahg.fr.
Last update: January 9, 2024
